Highfield Level 2 Award for Security Officers in the Private Security Industry (Refresher)

The Highfield Level 2 Award for Security Officer (Refresher) delivered by Crowdsafe Academy is designed for qualified Security Officers who need to update their knowledge, refresh operational skills, and maintain compliance with current industry standards. This refresher programme ensures officers remain confident, capable, and fully aligned with the latest legislation and best practice across the private security sector. Our refresher training reinforces the core competencies required for professional security deployment, including: Updated legislation and regulatory requirements relevant to modern security operations Professional conduct and responsibilities, ensuring officers meet current industry expectations Communication and conflict management, with refreshed techniques for de‑escalation and effective interaction Incident response and reporting, including updates to documentation standards and operational protocols Patrolling, access control, and search procedures, refreshed to reflect current operational guidance Health, safety, and emergency procedures, ensuring officers remain prepared for real‑world situations Operational awareness, supporting safe, lawful, and effective performance in diverse environments This refresher qualification supports continued professional development and helps Security Officers maintain the knowledge required for safe, compliant, and effective practice. Delivered with Crowdsafe Academy’s commitment to quality, professionalism, and operational readiness, it ensures every officer remains deployment‑ready and aligned with industry expectations.